Enjoy A Luxury Experience
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Make Your Stay Memorable
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Fully enjoy your stay with us
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Company Policies

Company Policies

Cancellation & Refund Policy:

  • 50% refund if cancelled 15 days before arrival.
  • No refund if cancelled less than 15 days of arrival.
If there is a landslide/flood on the route on day of arrival?
  • Zen Luxus will confirm with NHA regarding landslide/flood.
  • If NHA confirms landslide/flood and blockade of rood, guest can use amount deposited within one fiscal year to rebook on prevailing¬†rates.