Frequently Asked
Popular Questions
Frequently Asked Questions
Yes, we are the only hotel in Kalam with Wi-Fi facility
Yes, we arrange all kind of vehicles, as per guest requirement.
Including 4x4 jeeps
Yes, we are the only hotel in Kalam with central heating system.
Yes, we are the only hotel in Kalam with a functional elevator (lift)
Yes, we are open for 365 days. Winters is the most beautiful time to visit Kalam.
Company Policies
Cancellation & Refund Policy:
- 50% refund if cancelled 15 days before arrival.
- No refund if cancelled less than 15 days of arrival.
If there is a landslide/flood on the route on day of arrival?
- Zen Luxus will confirm with NHA regarding landslide/flood.
- If NHA confirms landslide/flood and blockade of rood, guest can use amount deposited within one fiscal year to rebook on prevailing rates.
